Take a picture of the products you received at home plus your delivery note and email this to us. We will help you from there.

<span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Take a picture of the products you received at home plus your delivery note and email this to us. We will help you from there.&#xA0;

The item I ordered is destroyed, what do I do?

Of course you should get all the products you ordered from us!. Contact our customer service and we will help you immediately. Do not forget to enclose your order number, picture of the product you received and write which product is missing in your

<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Of course you should get all the products you ordered from us!<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Contact our customer service and we will help you immediately. Do not forget to enclose your order number, picture of the product you received and write which product is missing in your email.&#xA0;

I have not received all the products I ordered or received the wrong product, what do I do?

We do not have the opportunity to replace or change products in your order.

<span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We do not have the opportunity to replace or change products in your order.

Can I change products in my order?

We do not have the opportunity to change or cancel your order after it has been confirmed.

<span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We do not have the opportunity to change or cancel your order after it has been confirmed.

Can I cancel my purchase?

Please take a picture and attach it showing which product(s) you received along with your order number and send it in an email to support@protein.com We need this information to be able to assist you 🫶🏼

Please take a picture and attach it showing which product(s) you received along with your order number and send it in an email to <a id="isPasted" rel="noreferrer">support@protein.com</a> 
We need this information to be able to assist you &#x1FAF6;&#x1F3FC;

I received the the wrong product, what should I do?

If you’ve placed an order with us and need help, please include your order number, full name, email address, postal address and postcode so we can help answer your query quicker!

Protein.com

Purchase

Where do you send my invoice?

How can I pay?

Payment

Can I change my address?

How do I track my package?

My items don't look exactly like the pictures on the website, why?

What happens if refuse my package?

Delivery

I do not like how the powder tastes, how do I return it?

How do I make a return?

Can I exchange my products for other products?

How do I make a claim?

Returns and claims

Can I try your products before buying a whole can of powder?

I do not like the taste of my powder, what should I do?

Where can I find the table of contents?

Do you have lactose-free powders?

Can I mix your products with my medicine?

I do not see any results from my dietary supplement, am I doing something wrong?

Do you have gluten-free powders?

Can pregnant / breastfeeding women drink SLIM / protein powder?

Is there an age limit on the use of your products?

My goods do not look exactly like in the picture?

I’m having a reaction to the product, what should I do?

Can pregnant/nursing women drink SLIM/protein powder?

What is the difference between SLIM meal replacement and protein powder? Which works best for weight loss?

Can I replace all my meals with SLIM meal replacement and for how long can I do so?

Can you lose weight with meal replacements?

Are meal replacements good?

How does SLIM work?

The jar is only half full, last time I bought it there was more?

Which flavor is the least sweet?

Why do I need to take more of SLIM Vegan?

Is this yo-yo dieting?

Can I use SLIM Meal Replacement if I want to gain weight?

Meal replacements

How much protein do I need per day?

What is the difference between protein powder and SLIM?

Should I use protein powder?

What is the difference between your various protein powders?

Can I replace a meal with protein powder since it contains fewer carbohydrates?

Can you use protein powder even if you don't exercise, and should I take it every day?

Can you drink protein powder while pregnant or breastfeeding?

Protein powder

Are Self-Tanning Capsules safe?

Can Self-Tanning Capsules cure my skin condition?

Can I use Sunbeds or Sunbathe on the Self-Tanning Capsules?

How do your Self-Tanning Capsules work?

Self tanning capsoules

How many servings can I drink per day?

How do I know if I need collagen?

Collagen

Can I combine BodyFat Burner Day with Night?

How quickly will I see results from the capsules?

Why can't I take BodyFat Burner Night when I'm on SSRI medication?

Can I take these when I'm pregnant or breastfeeding?

Can I mix both Collagen Fat Burner and BodyFat Burner capsules?

Bodyfat burners

What is glucomannan and what are its benefits?

How does appetite suppression work?

Glucomannan, Hunger Control 2.0

Is it an allergy if I feel itchy after drinking Boozt?

Can I drink Boozt while pregnant or breastfeeding?

Boozt pre-workout

Jag har hormonell akne, passar dessa mig? För hormonella besvär rekommenderar vi istället Inner Balance, som är framtagen för att balansera hormonerna.  I have hormonal acne, are these suitable for me?

I use facial cream prescribed by a doctor, can I take the capsules too?

Clear skin

Products

Delivery was marked delivered, but I did not receive it, what should I do?