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Delivery

Can I change my address?

At the moment, we do not have the opportunity to make any changes in an already placed order and therefore we can't change addresses.

How do I track my package?

Once the package has been packed and left our warehouse, a tracking link will be sent out to you.

My items don't look exactly like the pictures on the website, why?

The product images on the website do not guarantee an exact representation of the product's appearance and characteristics. We reserve the right to correct any errors in the product information and to change product information and prices without pri

What happens if refuse my package?

If you chose a shipping method to your local pick-up office, your shipment normally remain at the post office for a maximum amount of days, depending on your country. If you do not redeem your package within these days or refuse to collect it, it wil